Banking outage in Canada

Industry: Financial | Level: Strategic | Source: BleepingComputer

Reported by BleepingComputer on February 16th, 2022, an apparent outage for "Royal Bank of Canada (RBC), BMO (Bank of Montreal), Scotiabank, TD Bank Canada, and the Canadian Imperial Bank of Commerce (CIBC)" inhibited customers from accessing or using services in their online and mobile banking portals. The issues for the banks ranged throughout the day peaking between the hours of 17:00 - 18:00 EST. A customer Bank of Montreal cited issues with the "Global Money Transfer service" and desired transactions getting auto-rejected. The Royal Bank of Canada suffered sporadic issues with systems allegedly restored and verified on Twitter only for customers to report issues shortly after.